Privacy policy

Last updated: February 18, 2026

This website is owned and operated by Elkhouly Group FZC, a company registered in Sharjah Publishing City Free Zone, United Arab Emirates.

Trading Name: Key of Life
Registered Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Contact Email: keyoflife963@gmail.com

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via third-party payment providers)
  • Order history and transaction details
  • Device information (IP address, browser type, cookies)

We do not store full payment card details on our servers.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you regarding purchases
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and protect security

3. Shopify & Third-Party Services

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

Shopify may process your personal information in order to provide and improve the Services.

We may also use trusted third-party providers for:

  • Payment processing
  • Email communication
  • Analytics
  • Advertising

These providers process data only as necessary to perform their services.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Analyze traffic
  • Provide a better shopping experience

You can disable cookies in your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

6. Your Rights

Depending on your country of residence, you may have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Object to certain processing

To exercise your rights, contact us at:
keyoflife963@gmail.com

7. Children's Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

8. International Transfers

Your information may be processed outside your country of residence, including in the United Arab Emirates and other jurisdictions where our service providers operate.

9. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Information

Elkhouly Group FZC
Trading Name: Key of Life
Business Centre, Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates
Email: keyoflife963@gmail.com